Terms & Conditions

Descriptions

We do our best to show our products as they appear in life, but sometimes slight colour variations might occur.

Minimum Order & Contract

We have a minimum order of £10.00.

If you place an order with us, we are not obliged to accept the order, and the contract between us will only be formed if and when we accept your order. The contract only relates to goods listed in the confirmation email.

Prices and delivery charges are published on the website when we accept your order. Prices include VAT and are in pounds sterling. Delivery prices are shown separately.

Offers and promotions are subject to availability, and we may withdraw them any time and without notice.

We may amend prices from time to time, but we will inform you if there is a difference from when the order was placed and there is no obligation to continue with your purchase.

If we run out of stock, we will let you know by email.

Shipping

We will aim to post your goods within a week of receiving the funds via PayPal.

We only ship within the UK at the moment using Royal Mail. You can expect your product within the week, but if there is a delay for some reason, we will let you know via email.

Damaged & Lost Goods

Sometimes things go wrong. If your package arrives damaged, please send us a photo before you open it, so we can claim compensation from the carrier. We will replace the damaged goods for you.

If your package doesn’t arrive, email us and we will try to find out what went wrong.

Returns & Refunds

We hope you’ll be happy with your purchase, but if not, send it back to us within two weeks and we will refund the cost of the product. We cannot cover the cost of postage unfortunately.

We reserve the right to refuse refunds if the goods arrive back to us in unsalable condition.

Make sure you get a Proof of Posting Certificate before you send it back to us.

Privacy

We will not share any of your personal information with anyone else.

Copyright

Copyright of all images and products is held by Lydia Monks Ltd.

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